AI Use & Transparency Policy
AI Use & Transparency Policy
Effective Date: September 10, 2025
At DryCleanAI (“we,” “our,” or “us”), we believe in transparency about how we use Artificial Intelligence (AI) in our work. This AI Policy explains how AI — including assistants, agents, and GPT-based systems — is used in our services, projects, and communications.
1. Use of AI in Our Services
We leverage AI technologies to deliver better, faster, and more innovative solutions for dry cleaning and garment care businesses. This may include:
Workflow automation and optimization.
Customer communication assistants (e.g., chatbots, GPT-powered support).
Data analysis, reporting, and predictive insights.
AI-driven training, certification, and learning programs.
Marketing, copywriting, and creative assistance.
AI is used to assist our team, not replace human judgment and decision-making.
2. AI-Supported Collaboration
When working with clients, members, or partners:
Certain tasks, deliverables, or communications may involve AI assistants, AI agents, or GPT-based tools.
These systems may help generate drafts, automate tasks, or provide decision support.
All AI-assisted outputs are reviewed and validated by human experts before being finalized.
3. AI in Pilot Projects
Most pilot projects run by DryCleanAI will include AI components. This may specifically involve:
Deploying custom GPTs trained for garment care, customer service, or business processes.
Testing AI agents that perform multi-step workflows (e.g., scheduling, reporting).
Integrating AI assistants into customer or staff-facing systems.
Pilot projects are experimental by nature. While results may vary, they are designed to help businesses test and learn in a controlled environment.
4. Ethical Use of AI
We are committed to the responsible use of AI, guided by these principles:
Transparency: We disclose when AI (including assistants, agents, or GPTs) is used.
Human Oversight: Final decisions and reviews are conducted by qualified humans.
Privacy: AI systems comply with applicable data protection laws (e.g., GDPR, CCPA).
Continuous Improvement: We evaluate and refine our AI systems to ensure accuracy, fairness, and reliability.
5. Your Rights & Questions
If you have concerns about how AI is used in our work together, you may:
Request clarification on where assistants, agents, or GPTs are applied in your project.
Opt out of AI-assisted features for specific deliverables (where feasible).
Contact us with any questions about this policy.
6. Contact Us
For questions about this AI Policy, contact us at:
DryCleanAI
Illinois, USA
📧 [email protected]
📞 212-967-3002
DryCleanAI
c/o National Cleaners Association
2396 Caton Crest Dr
Crest Hill, IL 60430
📧 [email protected]
📞 212-967-3002